Barnie's® Coffee & Tea Co. - Shipping Information
SHIPPING
PLEASE NOTE: Barnie's® Coffee & Tea Co. will be performing their semi-annual warehouse inventory from July 6th- July 12th. All Orders placed on the web will be held and will ship after July 12th. We apologize for the inconvenience.
Barnie's® Coffee & Tea Co. offers several shipping options for delivery within the 48 Contiguous States and ships to PO Boxes, APO/FPO addresses, Alaska, Hawaii and US Territories. We also ship to international locations, please call or email our customer service team for questions about shipping rates and order placement. Most orders are processed and shipped within 48-72 hours (except for peak shipping times) and are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
FREE SHIPPING FOR ORDERS OVER $75.00
All free shipping goes by Fed Ex SmartPost which requires 10-14 working days to arrive. In a hurry? Call us at 1800-456 between the hours of 8AM and 5PM, and we can get it there faster and still help you save money on shipping.
INTERNATIONAL LOCATIONS
All orders shipping to APO/FPO addresses, Alaska, Hawaii, US Territories and International locations are shipped through the United States Postal Service. Shipping rates do not include duties, taxes or other non-routine customs brokerage charges for international orders. Other shipping charges, surcharges or accessorial charges may apply.
For questions and order placement please feel free to call our Customer Service Department at 1-800-284-1416 or email: CustomerService@BarniesCoffee.com
Tips to Save on Shipping:
Order multiple pounds of coffee instead of just 1 pound of coffee per shipment. Surprisingly, shipping prices remain the same for 1 pound or 2! Ordering this way is more economical over time and your savings grows.
*If you order bulk coffee or have opened your pre-packaged coffee, simply store it in an airtight container and it will be fresh for you to enjoy 4 weeks later.
Avoid shipping to a PO Box. - Shipping costs less when you have deliveries made to your physical address instead of a PO Box. *If you must ship to your PO Box, consider using our FedEx SmartPost service, which delivers to your PO Box in 7-14 business days for half the price.
Join Barnie’s® Coffee of the Month Club - When you join our gourmet coffee club, you have personalized options for coffees being delivered fresh to your doorstep each month. In addition to the gourmet coffee, you receive greatly reduced shipping costs since we include locked in shipping charges in the price you pay per month.
SHIPPING OPTIONS
*FedEx SmartPost – May be used for street addresses OR PO Box deliveries. Combining the FedEx and the United States Postal Service®, FedEx SmartPost deliveries to residential and PO Box addresses within 7-14 business days.
FedEx Home Delivery - Delivery to Residential/ Street Addresses ONLY. Packages arrive in 3-7 business days depending on location.
FedEx Express Saver (3 Day Delivery) – Delivery to Residential/ Street Addresses ONLY. Packages arrive 3 business days after your order is processed.
FedEx Expedited (2 Day Delivery) - Delivery to Residential/ Street Addresses ONLY. Packages arrive 2 business days after your order is processed.
FedEx Next Day Standard Overnight - Delivery to Residential/ Street Addresses ONLY. If your order is placed before 12pm EST Monday through Thursday your package will make delivery by 3pm next business day. FedEx does not offer Overnight Delivery to all locations and some rural addresses may not be served. *Guaranteed Delivery Service means that a delivery attempt will be made by the carrier on or before the promised date. Most FedEx Express and UPS Air shipments REQUIRE a signature.
We are not responsible for situations where you are not available to receive or sign for your package at the shipping address you specify, where the shipping address given is incorrect, or if the delivery of the package is refused. We are not responsible for delays resulting from an incorrect shipping choice, incorrect address or a delivery exceptions made by the shipping carrier.
Shipping & Handling Rates and Information
How are my shipping charges calculated?
Shipping charges are calculated based on the combined weight of items being purchased. In order to provide the most economical shipping rates, we suggest a minimum of any 2 items.
How can I cancel my order?
All order cancellations must be requested within 3 hours of your purchase by calling 1-800-284-1416. We cannot accept cancellations via-email.
Can I ship portions of my order to different addresses?
Unfortunately, we cannot offer this option. You will need to place separate order for each address when needing to ship items to multiple destinations.
How long after processing, will my shipment take to arrive at its destination?
Orders are shipped Monday through Friday, excluding legal holidays. Delivery time is determined by the shipping method selected and varies based on location of the delivery. See shipping options above for details on estimated shipping times.
What about deliveries to Alaska, Hawaii, Puerto Rico or other US Territories?
Packages being delivered to Alaska, Hawaii and Puerto Rico are shipped using the United States Postal Service and delivery times may vary significantly based on shipment location. Call us for shipping information on other US Territories.
What about deliveries to an APO or FPO address?
Packages being delivered to APO and FPO addresses are shipped using the United States Postal Service and delivery times vary based on location.
What if I want to ship to a P.O. Box?
Packages being delivered to P.O. Boxes are shipped using the United States Postal Service or FedEx SmartPost and delivery times vary based on location.
What if I’m ordering Pure Jamaican Blue Mountain Coffee and/ or Pure Hawaiian Kona Coffee?
Per company policy any order containing Pure Jamaican Blue Mountain Coffee and / or Pure Hawaiian Kona Coffee will be sent FedEx Ground, Home Delivery, or Express with Signature Required Service to ensure proper delivery is made to you. If you would like the signature required service removed please contact our Customer Service Department at 1-800-284-1416 or email: CustomerService@BarniesCoffee.com
*** RESTRICTIONS ***
Orders with Next Day Delivery shipping must be placed Monday through Thursday by 12pm EST to be received the following business day.
Expedited packages must be signed for at the time of delivery. If you are not available to accept the package, the driver may make another delivery attempt later that day, leave a call tag, or return the package to the local FedEx or UPS office for you to claim in person. Per carrier policies, we CANNOT authorize the driver to leave your package without a signature. If you wish to have your package left without a signature, please file a permanent signature release with your local FedEx office.
