Privacy policy

Personal Information

Barnie's II, Inc., d/b/a/ Barnie's Coffee & Tea Co. respects your privacy.  In general, you can visit Barnie's Coffee & Tea Co. on the web without telling us who you are or revealing any information about yourself. There are times, however, when we may need information from you, such as your full name, home address, e-mail address and phone number. It is our intent to let you know before we collect personal information from you on the Internet.

If you choose to give us personal information through the Internet that we may need to correspond with you or process an order, it is our intent to let you know how we will use this information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.

Information collected by Barnie's is used internally by authorized Barnie's employees for three main purposes. First, we collect information to determine how to improve our site(s) by seeing which areas, features and products are most popular. Second, we collect information in order to personalize the site(s) for our customers. For example, in the future, we may recommend products or features you may like based on what you have liked in the past. Lastly, we keep track of the domains from which people visit us. We analyze this data for trends and statistics, and then we discard it. We do not sell, rent, loan, or transfer any personal information regarding our customers to any unrelated third parties.

1. Information We Collect

We collect various types of information to provide and improve our services:

A. Information You Provide

  • Account Information: Name, email, password.

  • Order Details: Billing and shipping address, payment information.

  • Contact Details: Phone number, email.

  • Marketing Preferences: Subscriptions to emails, SMS.

  • Feedback: Surveys, reviews, or other forms of communication.

B. Information Collected Automatically

We use cookies and tracking technologies to collect:

  • Device Information: Browser type, IP address, operating system.

  • Usage Data: Pages visited, time spent, interactions.

  • Location Data: General location derived from your IP address.

C. Information from Third Parties

We may receive information from payment processors, shipping carriers, and analytics platforms like Google Analytics or Facebook.

 

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: Process and ship your orders.

  • Customer Support: Provide assistance and resolve issues.

  • Marketing: Send promotional emails, SMS, or targeted ads (with your consent).

  • Analytics: Improve our Site and understand customer preferences.

  • Legal Compliance: Meet legal obligations.

 

Email/SMS Subscription Information

By entering your email/SMS address and clicking SUBMIT, you agree to receive email/SMS correspondence from Barnie’s Coffee concerning special promotional offers including access to discounted shipping options and special offers. Barnie’s Coffee uses your contact information to let you know about upcoming local events and Barnie’s news. We also send those on our email/SMS list discount offers and the chance to enter sweepstakes and giveaways. We do not share, rent or sell your personal information. You must be at least 13 years old to sign up for our mailing list. If you receive an error message when you try to sign up for our email/SMS list, please send your first name, last name, email/SMS address to support@barniescoffee.com.

Trying to unsubscribe or change your preferences? Each email/SMS we send has a link at the bottom that reads, "Update Subscription Preferences." Click that link and it will bring up a screen where you can do this.   Upon placing an order through our Site, you are Opting-In to be part of Barnie’s Coffee.com email/SMS list.  Or you may opt-out of receiving email/SMS communications from us at any time by calling 1-800-284-1416 or emailing us at support@barniescoffee.com. You will see a message confirming your request to unsubscribe. This confirmation process allows you to unsubscribe if you decide you do not want to be part of our email/SMS list. 

 

3. How We Share Your Information

We do not sell your personal information. However, we may share it with trusted third parties:

  • Service Providers: Payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., FedEx, USPS), and marketing platforms (e.g., Klaviyo).

  • Advertising Partners: For personalized ads on platforms like Meta (Facebook/Instagram) and Google.

  • Legal Authorities: If required by law or to protect our rights.


4. Your Choices and Rights

Depending on your location, you may have rights regarding your data:

  • Access and Correction: Request a copy of your data or update incorrect information.

  • Deletion: Request data deletion, subject to legal requirements.

  • Opt-Out: Unsubscribe from marketing emails using the link in our emails or reply STOP to SMS messages.

For privacy-related requests, contact us at support@barniescoffee.com.

 

5. Cookies and Tracking Technologies

We use cookies for essential site functionality, analytics, and marketing. You can manage your preferences through our cookie consent banner or adjust your browser settings.

Types of Cookies Used

  • Essential: Site functionality (e.g., shopping cart, login sessions).

  • Analytics: Track traffic sources and user behavior (Google Analytics).

  • Marketing: Retargeting ads (Facebook Pixel, Google Ads).

Managing Cookies

  • Adjust browser settings (Chrome, Safari, Firefox) to block cookies.

  • Use our Cookie Consent Banner to opt out of non-essential tracking.

We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalize and improve our services, to allow our users to set up a user account and profile, to contact users, to fulfill your requests for certain products and services, to analyze how users utilize the Website, and as otherwise set forth in this Privacy Policy. We collect the following types of information:

(a) Information You Provide to Us

We receive and store any information you knowingly provide to us. For example, we may collect Personal Information including but not limited to your name, email address, location, IP address, and other browser cookie information. We may collect other Personal Information you provide us through your use of our services.

(b) Information Collected Automatically

When you visit our website, log in, register, or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address and other personal information. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting {insert your website domain} and clicking on the opt-out links in the footer of the website.

“Cookies” are identifiers we transfer to your computer through your browser that allow us to recognize your browser, and also tell us how and when pages in our site are visited, and by how many people. You may be able to change the preferences on your browser to prevent or limit your computer’s acceptance of cookies, but this may prevent you from taking advantage of the best features of our Website. Our advertising partners may also transmit cookies to your computer when you click on content and ads that appear on our site. This Privacy Policy does not cover the use of cookies by any third-party advertisers.

(c) E-mail and Other Communications

We may contact you by email or other means; for example, we may send you promotional offers on behalf of our business or other businesses, or communicate with you about your use of the Website. Also, we may receive a confirmation notice when you open an email from us. This confirmation helps us make emails more interesting and improve our service.

(d) Additional Information

We may collect and store information that your computer or mobile device provides to us in connection with your use of the Website, such as the type of computer or mobile device, unique device ID, the advertiser ID of the device, IP address, MAC address, the operating system of the device, and the physical location of the device (including geographic, beacon based, and/or GPS location).

(e) Opting Out

If you would like to opt-out of (b) Information Collected Automatically, visit https://getuntitled.ai/do-not-sell-my-info

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


6. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

 

7. Data Retention & Security

Retention Periods

  • Orders: 7 years (tax compliance).  

  • Marketing data: Until opt-out or account deletion.  

Security Measures

  • Encryption (SSL/TLS) for data transmission.  

  • PCI-DSS compliance for payments.  

  • Regular security audits.  

*No method is 100% secure—report suspicious activity to support@barniescoffee.com


8. USER RIGHTS & CHOICES

A. General Rights

  • Access: Request a copy of your data.

  • Correction: Update inaccuracies in your account.

  • Deletion: Ask us to erase your data (exceptions may apply).

B. Jurisdiction-Specific Rights

  • GDPR (EU/UK): Right to restrict processing, data portability, withdraw consent.

  • CCPA/CPRA (California): Opt out of "sales" (as defined by CCPA), non-discrimination.

  • Other U.S. States: Similar rights under Virginia VCDPA, Colorado CPA, etc.

To exercise rights, contact us at support@barniescoffee.com.


9. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children.


10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our Site.


11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at:

Barnie's Coffee & Tea Co.
1030 N Orange Ave #220 Orlando US 32801
Email: support@barniescoffee.com
Phone: 1-800-284-1416

Thank you for choosing Barnie's Coffee & Tea Co.!